ICICI Financial institution faces ‘technical challenge’, on-line transactions fail

NEW DELHI: ICICI Financial institution has been dealing with on-line banking associated points as a number of customers complained that they weren’t receiving one-time passwords or OTPs for his or her UPI (Unified Funds Interface) transactions.
The server associated points surfaced at a time when Amazon and Flipkart gross sales are occurring, providing cashbacks and instantaneous reductions for customers who’ve credit score and debit playing cards. These playing cards could possibly be from lenders comparable to ICICI Financial institution and others.
A search on the Amazon app on Friday night confirmed error whereas choosing the cost methodology. “Presently your (ICICI) financial institution is unable to course of card funds as a consequence of technical challenge. Please use an alternate cost methodology,” the message learn on Amazon app.

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Many customers took to micro-blogging web site Twitter to say that they weren’t in a position to make any transactions via the financial institution’s netbanking service.
“Your web site is down, buyer care does not reply the telephone. How are we supposed to achieve you in an emergency precisely?” one Twitter person requested. To which, the lender replied: “Hello, deeply we remorse the inconvenience triggered. We could have our official get in contact with you.”

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One other person wrote: “Is there any challenge together with your #imobile app.. Making an attempt to entry however failing repeatedly.” In response, ICICI Financial institution said that the “software is working tremendous. Please examine and ensure in case you might be nonetheless dealing with a problem.”

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Nonetheless, the financial institution has not launched an official assertion on the matter but.

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